We have developed Mobile services for businesses operating in rural areas of Alberta and British Columbia to provide hardware support in the field. We know that your wireless voice and data communications from the field are critical and that your business cannot be put on hold while you drive from remote well sites to city centres for hardware support, so now with our Mobile services team we come to you. We send our Bell trucks, fully equipped with the necessary tools and inventory, to your location. Our technicians can manage activations, installations, repairs, training and more from your location in the field so that you can focus on your business operations and can maximize the benefits of your wireless solution. In addition, if you are part of our Spare Handset program we will provide you with spare handsets. If a hardware situation arises and our Mobile services team cannot reach you quickly we will activate those spare handsets as replacement phones.
At Bell we are dedicated to helping your business operate on the go and so we have recently enhanced our Repair and Inventory Tracking System (RTIS). Now we track all hardware repairs from the moment you contact us until your device is returned to you with no shipping and handling fees. Our new RTIS allows you to choose from several repair options to meet your specific needs and to check the status and history of your repairs or delivery at any time online so that we can manage the repairs as conveniently as possible for you and your business.
If you are interested in learning more about products and services from Bell, please visit our Wireless Solutions section. There you can browse by product or by business need to find solutions that can help improve connectivity in your business.
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